Most commonly asked questions on Mainstay Office.
1. Can I put another date other than date
of birth in the D.O.B. field?
A. Yes. Whenever you have an entry where you need reminding each year,
such as to service the furnace/boiler, you can put the date of the last
event in this field in the suppliers address entry and you will be reminded
each year for evermore, one week in advance in yellow, and then three
days in advance the warning turns red. After the event date the warning
2. When I press the refresh button on
a bank account statement to update balances, entries after a certain point
A. Go to the Journal button on the financial switchboard and look in the
journal for an empty line with no data that you have created by mistake
somehow. Click in the left margin to highlight the line, then delete it.
The automatic error handling function stops calculating if it finds one
of these empty lines, rather than crashing the programme.
3. What is the lock for on the 'Name'
A. When you go to a new address record the cursor goes for convenience
to the 'Name' field. There is a danger however that you might delete the
entry by mistake, and as searches are conducted using the 'Name' field,
the entry would be lost. As a result it is preferable to have to positively
unlock the 'Name' field in order to edit the entry.
4. What is the ownership field for on
the stocks and shares entry form.
A. This enables you to separate the shares between other members of your
family for instance. When you click the share transactions button on the
print-out switchboard, you are asked for the ownership. Only those transactions
belonging to the specified owner will be printed. This is useful for tax
returns. Most people type their initials or leave the default 'My shares'
in this field.
5. How do I transfer the database to another
A. This database has an advantage in the ease of transferring all the information
to another computer owned by you, even if it has a different Windows operating
system. The Mainhold.... file contains all of your personal data. Simply install the database in the other computer and then copy
the file mainhold, mainhold2008 or Mainhold2011 to the other computer by whatever system you have
for copying files across between the two machines.